“When my uncle Art (living independently at the age of 97) fell ill and was hospitalized for a couple of months his medical team identified that Art is no longer capable of living on his own or operating his vehicle. We were informed that we need to locate an assisted living accommodation for Art. I just didn’t know where to begin or most importantly what was available here in Calgary that could meet his medical and personal needs and in addition I wanted the location to be close to my home so that I did not have to travel any long distances to assist with Art.
I was introduced to Kathy Mendham, President of Proactive Seniors and explained to her the situation that I was in. Kathy indicated that she would take on our case and immediately went into action. In less than a week Kathy sent me information on 5 facilities that were located in our area. Upon reviewing the information I indicated which ones I would like to visit and meet with their Executive Directors. Within a week I meet with the directors, visited the facilities and chose Auburn Heights Retirement Residence as they were the best fix for Art. Today Art has settled in his new accommodations and is enjoying the daily activities and so appreciates the medical and personal care he is receiving.
Proactive Seniors relieved all my stress factors from me trying to do this on my own. They are very knowledgeable and have great personal contact with the care facilities. They did all the leg work in a very caring, compassionate and in a very professional manner.
Proactive Seniors played such an important role in finding the perfect fit for Art. I would highly recommend them if you find yourself and family in this situation, you reach out to them. You will be very satisfied.”