Where does one begin to say thank you to a team that made a task that was completely overwhelming become a great experience? When I had to take over the Power of Attorney for my mother living in a secure memory care facility in Victoria, BC and move her closer to us in Calgary, Alberta, I really didn’t think I was up to it. After my first meeting with Judy and Heather I knew I was in good hands. Heather listened to my scattered thoughts (and doubts!), she understood exactly what I was going through. She compassionately and professionally guided me through each step of finding the right residence for mom and assisted me in working with the airline to fly a person with profound dementia to a new home that is exactly right for her. You made a daunting task doable and gave me such confidence and support for the journey to Calgary. My mother is now settling into her new suite and my family and I cannot thank you enough. More people need to know that the wide range of services you provide are done by empathetic, knowledge and caring people like Heather Livingstone and the rest of the Proactive Seniors Team. I’m glad I found you!
Calgary, Edmonton, Kelowna